Patricia Dolphin Hired as Marshall's Chief of Medical Clinics

Oct. 27, 2016 — Marshall welcomes Patricia Dolphin as its new Chief of Marshall Medical Clinics. She will be tasked with running patient care services at Marshall’s outpatient professional clinics.

She will partner with medical directors and the Physician Advisory Council (PAC) to ensure high quality, patient-centered delivery of care. She is suited for the role, having compiled a 20-year career in multispecialty physician clinic administration.

She arrives at Marshall from UCI Irvine Health, where she served as Chief Ambulatory Officer from 2014 to this year. There, she improved efficiency and patient experience. Her oversight reduced both the wait-times in the clinic waiting rooms and hold-times in its call center.

“We are very lucky to find a great individual with such a strong background,” Marshall CEO James Whipple said.

Prior to UCI, Dolphin was a vice president at HealthCare Partners, where she grew patient membership and implemented a $55 million budget. Among her responsibilities at Marshall will be to develop and implement financial plans for Marshall’s clinics.

Dolphin is a Southern California native with a Bachelor’s degree in biology from Cal State Long Beach. She earned her Master’s of Business Administration from the University of Phoenix.

Marshall is an independent, nonprofit community healthcare provider located in the heart of the Sierra Foothills. Marshall includes Marshall Hospital, a fully accredited acute care facility with 113 beds in Placerville; several outpatient facilities in Cameron Park, El Dorado Hills and Georgetown; and many community health and education programs. Marshall has more than 200 boardcertified physicians and 1,500 employees providing quality healthcare services to more than 180,000 residents of El Dorado County.